We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello! It came very quickly. Quality product! There was a small jamb with a clasp carabiner stuck himself, on another chain everything is fine. Silver 100% indicator of your health if everything is fine not dark, if it starts to dark then something is not OK!
The purchase is very satisfied. The goods came at the appointed time. Thank you.
The quality is excellent, I'm very satisfied.
como se describe, esta muy bonita
Looks good, rich, with delivery of problems is not what, I advise
Excellent chain, on the chain indicated a sample 925. I recommend the store.
Very good quality. Recommend.
Fast shipping. Very beautiful. Hardly silver, but it looks like. I hope it doesn't get dark.
It's the longest and nothing to say all very good, quality and shipping
Very nice same as the picture thank you and have nice parties
The order to Cherepovets was less than a month. She took her son 9 years. Thick, chic. Recommend.
Very beautiful chain. Heavy. It's been three weeks.
I'm very happy! Order came quickly! The chain corresponds to the description, there is a sample. Thank the store for speed!
Cool Chain all as in the picture, 925 there is a peak but do not know Silver or metal, all beautifully rekamenduyu
Took 5 weeks. Very satisfied. Only will see if not change color☺
I just received it. Very fast. The necklace is pretty.
Looks excellent, the description corresponds completely. Quality in my case for four, at the lock, where the chain ends on one side there is a sharp burr, scratched, what to do with it yet do not know, the main material is very solid. The store sent the goods quickly, but went a long time.
I already left a review. What's wrong? I do not think that this is silver and gilding, in a month I will add a review. The ribs are happy. Beautiful weaving, massive. But the silver is actually very lying metal
im lanka .suprer item ilike it.fast shiping
livraison rapide sécurisé. la chaîne et top et très belle merci au vendeur la classe