We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 11.11, came to New Mail together with other orders 30.11
Ideal, it came very quickly, the suspension of good material, the fullness is happy with this purchase!
Very nice
Beautiful pendant, came after 2 weeks
Very cool worked out! I really liked it
The home for a chain is a little too tight for it to pass, but I've managed to do it with some tinkering. The necklace itself is great.
Arrived in 2 weeks, davolno quickly, very beautiful I like
The length is easily adjustable from 1 to 5.5 centimeters, behind the intake, pleasant to the touch, came less than a month well packed thank you
Everything as in the description, came quickly. Thanks store
Boshki's blade, in life even cooler than in the photo I a X u e L A, it's gorgeous ~✨
Sent quickly, came in 3 weeks. Light, looks cool
The store is supermilet. Sent very quickly, right after the purchase. The pendant came quickly, put in a box. The pendant is beautiful.
Cool pendant, straight. Came for a month, everything is super, did not communicate with the store :))
Everything is super, frankly, I fell in love with this chain. It came pretty quickly. The order is satisfied. I advise everyone Instagram _. Karza. _
Very Hilai chain, but for such a price is not bad, for 2-3 weeks it came to the Arkhangelsk region
Super pendants! I recommend the store, the product came very quickly, quality, but tried to insert the chain into the pendant
Excellent suspension all as in the description. Delivery to RB 17 days! Recommend
I do not know how good the quality is, but the girlfriend's chain was oxide, and the symbol itself was erased. I just in case from above covered with varnish. I 've been wearing it for a long time (both on the body and on clothes), all is well))
Cheap and angry! Later I will add, whether the irritation on the skin of the decoration
The order came quickly, the quality is good, the chain is perfect in length, the pendant itself without chips, the whole, I recommend