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Product Details
Customer Reviews (20)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of High Time Enterprise (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hightimeenterprise.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (20)
Average Rating:
5 out of 5
5 out of 5
5 stars (20)
4 stars (0)
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1 star (0)
Dremel arrived quickly, only packed very badly. Because of this, a box of gravel cracked. The gravers themselves are so-so. Another rope was clearly bu, with rubbing and wear, but the store kindly returned 1000R for it. The Dremel itself is excellent, even spare brushes for the engine were put in the kit. So in general, I recommend the product and the seller.
Everything works well, bipnia No. Noisy but not much. Went very long through Kazakhstan by DPD to the door. But without any problems and taxes.
Excellent drill! Packed good. Order preparation 2 weeks. Shipped and delivered by UPS in 2 days.
Заказ пришел быстро, т. к. DPD, принесли домой. Всё работает, продавца рекомендую.
Good quality goods. Works fine. Recommend.
Delivery is fast, the courier brought to the house. The drill works like this, without bienium. The cable is heated, but very much and also without bienium. I ordered a complete set. I needed a cable and cutting discs. The rest of the kit is full, some stones are creatively glued to the axis. Nozzles for engraving immediately on the dump, screaming terribly and there are no two drills in the kit, probably forgot to put. But I don't care. Consider that consumables as a gift for 3250r 400 W plus dopas-just a fairy tale
Delivery to Kolchugino of the Vladimir region for 5 days, the goods are satisfied, I hope to last a long time.
All autumn is happy!! Seller score five points!!
Well, what to say. The tool itself is of excellent quality. Casting the case is good, keep nice. The engraver is heavy. Twists well and without tangible strong vibrations. At low speed gnawes well, on a big even better. The wire is soft, the wire is also twisted well. A lot of all sorts in the kit. Several Brown cutting discs broke, but it's not critical, the good of them is a lot. I can safely recommend to buy
The order was not sent for a long time. Apparently, because of the fact that the delivery was from the Russian Federation. Yesterday, the status of the order changed to "sent" and today already delivered. The box is slightly crumpled, the number of attachments has not yet been considered, but like everything. In work so far I have not tried
Shipping fast. I turned it on, it works. Momentum is regulated. All in the kit, though the stickers fall off. I'll work it out. The first impression is not bad.
I received the parcel. Got there quickly. The device is working. There are vibrations. If through the adapter work then the fighting is strongly felt. Overall I am happy
The goods are fast, Courier. Corresponds to the description.
Good quality, works quietly, odorless, metal and plastic processing good quality, the cartridge fixes well, in general, for their money an excellent product
The box is crumpled, the device is working, I did not check in the work. Looks good. I did not communicate with the store.
Came the goods in a torn box, everything is in place, for a gift will not work, very upset!
Tool came fast. Comes with basic set as selected during purchase. Item came in paper box without padding and protection. Thus one of the carbon brush broke. With EU plug. Will definitely perform way better than a dremel.
Ordered 11.11 received 13.11. To Moscow. Delivered the courier to the house. I checked, the drill is working, the nozzles are whole. There is no bienia in the cartridge, on the flexible shaft, too. It pleases.
It buzzes perfectly. Delivery to Latvia four days. sent on the day of order. Let's see the work.
Everything came, everything is whole, the cartridge does not hit, the machine does not smell like plastic, courier to the apartment, delivery less than a month, consumables quality is not very, it's a pity there is no horn key for 10 for the collet clamp in the flexible shaft...