SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hightimeenterprise (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hightimeenterprise.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wallet is very comfortable for coins forget if that takes 2 coins and to remove fabric, the issue of money and ami cards works for me at the moment magnets preferred to have more strength by the rest to see what lasts me
Perfect as description, fast shipping, store recommended. Many thanks by the gift of a cover of Cards anti reading electronics.
Good quality, better than other wallets i bought. Totally recommend it and it took 2 weeks till i got it (UAE).
The product took around 25 days to get delivered. The build quality is great and it does looks or feels cheap in any way. It also came with a separate RFID protective cover so that if the card holder is already full, you can store it in one the card slots in the wallet. The only con of this product is the coin compartment. It barely fits more than 4 coins and It's too tight. Trying to get the coins out is a hassle. I've also attached pictures of how the card holder looks from inside if anyone was curious about how the mechanism works
I love it, it's just as I expected tb works I 've also checked it I Got u detail from the store
Non magnetic gradually force body slide need use force lot in jostling credit card out make, need double use hand not can Open use, can in hand single overall deemed OK, bag somewhat thick go soit dedicated zipper
Product of quality and as described. Card holder is awesome, and closing magnet is strong enough. Although it's a little tight to put stuff inside all pockets. External pocket is hard to reach inside. And you won't be able to fit more than one paper/document in the internal pockets. For Brazilian CNH, you need to have a plastic cover of it's exact size or it won't fit.
Item as described, fast shipping, i highly recommend this store. Thank you very much seller!!!!
The wallet looks fine and elegant. The mechanism works well but is a little hard. Allows a lot of cards (9 I think). The zip compartment is smaller than I thinked, and I if you put coins there, will send a lot of time trying to remove it.
Suuuper fast Delivery 14 Days As pictured. Magnetic closure.