We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The delivery was normal timing and I adore the bracelet it’s exactly like in the photos and fits beautifully!
I am very pleased with the purchase! Came in 13 days. The sizes are very good, you can both on a large, and on a thin hand. Spikes are really sharp. Very suggest
Everything is fine! It came quickly, corresponds to the picture. Cool bracelet! Very sharp spikes! It looks very cool! You can choose two options for the fullness of the hand. The store is polite, took into account all my requests (for early dispatch). Thank you
It came quite quickly, in 2-3 weeks. Very happy. Spikes are metal and sharp.
Really good bracelet, without a ball! Executed qualitatively, the sizes match, checked. Spikes are sharp, well, not straight needles, but it's been about three weeks, which is oooochen fast. This in our rock attribute is three times more expensive will cost. I recommend, you will not regret it!
well made, fits well on bigger wrists, im always scared bracelets i get wont fit me so i was pleasantly surprised! studs are very spikey! very nice 10/10 i recommend this product :))
this is cute, i’m a big girl and it fits perfectly and the spikes are sharp but not sharp overall great quality
My daughters liked it. Sharp. There was no need to communicate with the store.
The goods came faster than the specified period, satisfied with both the store and the goods
Bracelets oooochen suitable, especially the first. I'm just crazy about them. Even if I have small hands, they somehow pull them out. The first bracelet turned out to be a little pompous in the clasp area and a little hard to put on. The store replied quickly.
It's okay. It came quickly.
Very Mili, although not the product received, no problem otrzymalam refund pieniedzy and suggestions wyslania other product
очень крутой браслет. шипы острые с ними стоит быть осторожным, но для меня это плюс. доставили очень быстро, ношу с удовольствием
It I my most favorite bracelet ever
Хороший браслет, шипы довольно острые, немного большеват, но это индивидуально
Spikes vasche chic, only he was a little big on my wrist
Very good product, very sharp, to Minsk exactly a month, I recommend
Very beautiful! Thank you so much! I'm happy!
Combined with 3 other parcels. The order made 02.05, received 13.06. On my narrow wrist came up.